Outsite Oaxaca City

John Douglass 4 weeks ago

I visit Oaxaca 3-5 times per year and this was my first time staying at Outsite, which I did on the recommendation of a friend. The good: comfortable bed, A/C works great, nice bathroom. The location on Calzada de Republica was great. The bad. I was there for work and the wifi in the room was awful. For the first 36 hours I was there I could not at most times so much as load my gmail. I took a video of my computer attempting to load my email in the room, then went to a café to send it to Daniela, the property manager, who did not reply to me for two days. The wifi got better for a couple days then stopped working again. I again messaged Daniela who, two days later, sent me a message reminding me that it was time to check out, with a note that she would report the wifi to the maintenance staff. I had already departed. I assume she is not on site, rather is "out site." Pun intended. Beware if you're an early-to-bed type, as I am. The property is next to Boulenc, a popular restaurant. My room was over their outdoor patio. The night before my departure (I had a 6AM flight and a 4AM pickup for the airport) there was a lot of music and noise from that patio until 11PM. So the policy Outsite imposes--no noise after 10PM, no guests in your room--which was attractive to me as an early-to-bed type, was irrelevant because they put me right over a noisy reastaurant even though as far as I could tell there were only two other guests in the complex the week I stayed. A pretty awful experience overall. Edit to address owner reply: First, great job on the customer service end. I report a really bad stay and your response to me is absent any sentiment of an apology. Well done. I've decreased my review from 2 stars to 1. The resident manager did not advise that she would be away for two days and/or that I should address any concerns by a different route. The wifi did not work sufficiently enough to even open my email for approximately 2/3 of my stay, and Outsite advertises itself as being a place for people who are working remotely. So on the very core of your concept, it's a fail.

Pietro Codazzi 2 months ago

We had a wonderful stay at Outsite Oaxaca. The house is beautiful, comfortable, and very well maintained, with a great atmosphere that makes you feel at home from the moment you arrive. The location is excellent for exploring Oaxaca, and we really enjoyed the common areas and the opportunity to meet other people staying at Outsite. A special thank you to Dani, the community manager, who was incredibly kind, helpful, and always available whenever we needed anything. She made our stay even more enjoyable. Overall, it was a fantastic experience and we would definitely stay at Outsite Oaxaca again. Highly recommended!

Benjamin Schellinger 2 months ago

I had a very good stay at Outsite Oaxaca City. The property is beautiful, spacious, and very well equipped. I especially appreciated the large kitchen with plenty of plates, utensils, and fridge space, the modern washing machines and dryer, the free drinking water, and the thoughtful approach to waste separation and sustainability. My room was spacious, comfortable, and had everything I needed, including a great bathroom. The WiFi was consistently stable, I had many online meetings throughout the week without any connection issues. The location is also a great base for exploring Oaxaca, with plenty of restaurants, cafés, and things to do nearby. A special mention goes to the cleaning staff. They were incredibly friendly, helpful, and welcoming throughout my stay. They are absolute gold and really contributed to making the house feel comfortable. Overall, I really enjoyed my week at Outsite Oaxaca and would happily stay with Outsite again.

Paulina Martínez Solis 2 months ago

It's right in the middle of this gorgeous little town, surrounded by some of the best cafes I've ever been to. You can walk to literally everywhere, it feels super safe, and the whole vibe is just really chill and welcoming. Dani, the community manager is the best, she show us real local gems. The rooms are super spacious too, way more than I expected. Honestly the whole place just has such a good energy.

Zac Taewa 4 months ago

Daniela was amazing. The house was spotless and well laid out. Kitchen was good. The work area was great. The community was the highlight, we made a lot of amazing friends and had such a great time we extended our stay to 6 weeks. Hope to return soon!